Tech Observations
May 19, 2026
AI Is Becoming Retail’s Operating System
SAP Sapphire and Amazon’s Alexa pivot signal that AI is no longer a capability layer — it’s the operating layer.
1 min read
Read on SubstackDirector of Engineering @ CVS Health • Gen AI & Agentic AI
Building the Future with
Artificial Intelligence
Director of Engineering at CVS Health transforming enterprise operations through Gen AI and Agentic AI—delivering $90M+ annual savings at scale. Leading teams of 60-100+ engineers building AI systems that power America's largest pharmacy retailer, serving 120M+ customers and 300K colleagues daily.
AI Projects
Cutting-edge AI solutions pushing the boundaries of what's possible
Latest Insights
Blog & Articles
Thoughts on AI, technology, and the future of innovation
Tech Observations
May 16, 2026
The 9% Bug Tax: What AI-Generated Code Is Actually Costing Your Engineering Team
Speed is up, quality is down—and most engineering leaders are only now measuring the real tradeoff.
1 min read
Read on Substack
Tech Observations
May 16, 2026
OpenAI Is Becoming a Systems Integrator—and It Should Worry Accenture, Deloitte, and AWS
OpenAI’s Deployment Company is not just a new SKU. It’s a bid for the enterprise transformation market the Big Four thought they owned.
1 min read
Read on SubstackEducation & Learning
STEM Education
Inspiring the next generation of innovators through hands-on learning
AI for Kids: Introduction to Machine Learning
Interactive course teaching children the basics of AI through fun, hands-on projects.
Beginner8-12 years
Build Your First Robot
Step-by-step guide to creating a simple robot using Arduino and basic sensors.
Intermediate10-14 years
Coding Adventures: Python for Young Minds
Learn programming fundamentals through game development and creative projects.
Beginner7-11 years
Science Experiments at Home
Collection of safe and exciting science experiments using household items.
All Levels6-14 years
Empowering Young Minds
I believe every child should have access to quality STEM education. Through engaging content, interactive projects, and accessible resources, I'm working to make science and technology education fun, inclusive, and inspiring for learners of all backgrounds.
Professional Background
Resume
Director of Engineering | Gen AI & Agentic AI | 18+ Years Transforming Enterprise Operations
Experience
Lead Director, In-Store AI, Technology & Omni-channel
CVS Health
Leading engineering teams building AI systems that power America's largest pharmacy retailer, serving 120M+ customers and 300K colleagues.
- •$90M+ annual savings through Gen AI/ML models and agentic workflows
- •Modernized $50B+ POS transaction platform across 9,500+ stores
- •Led 60-100+ cross-functional engineers building StoreOS with edge computing & computer vision
- •Launched patented Virtual Verification AI and biometric authentication systems
- •Built AI-driven pill verification, inventory detection, and omnichannel CMX/ Retail Ad-Tech
- •Computer Vision for inventory detection and shelf management- CPU@Edge AI Computing
- •Agentic platform - storeOS - with seamless biomteric authentication, connected journey mapping, and AI-driven recommendations
Sr. Manager, Pharmacy POS & Store Applications
CVS Health
Managed engineering, product, and UX for StoreFront delivery, mobility apps, and pharmacy POS applications.
- •Led architecture and engineering for ~10K stores pharmacy modernization
- •Built vaccine administration platform (including Covid-19)
- •Implemented state-of-the-art @Edge engineering for analytics
- •Delivered unified retail/pharmacy experience across all store modals
Sr. Manager, Pharmacy POS
CVS Health
Rebuilt Pharmacy POS on web platform for unified experience across CVS and Target stores.
- •Unified POS experience across all store modals
- •Built SRE team for product reliability tracking
- •Modernized pharmacy applications architecture
Sr. IT Consultant & Java Developer
Cognizant Technology Solutions
Lead developer for enterprise applications at Staples Inc. and innovation projects at Java Center of Excellence.
- •Led distributed teams on next-gen web applications
- •Built SOA-based product management systems
- •Developed real-time messaging frameworks
Education
Professional Education - Applied Agentic AI for Organizational Transformation
Massachusetts Institute of Technology (MIT)
Focus: Applied Agentic AI for Organizational Transformation
Executive Education - Competing in the Age of AI
Harvard Business School
Focus: AI Strategy and Business Transformation
Professional Education - Internet of Things
Massachusetts Institute of Technology (MIT)
Focus: IoT: Roadmap to a Connected World
B.Tech in Electronics and Communication Engineering
Jawaharlal Nehru Technological University
Focus: Electronics & Communication Engineering
Skills
Leadership
Engineering LeadershipProduct ManagementAI StrategyStrategic RoadmapsTeam Building
AI/ML Expertise
Gen AIAgentic SystemsComputer VisionML ModelsEdge AIMLOps
Architecture
Enterprise ArchitectureDistributed SystemsEdge ComputingKafka/SRECloud Infrastructure
Product & Tech
OmnichannelE-commerceAd-TechPOS SystemsDevOpsReliability Engineering
Certifications
Patents
Virtual Verification in Pharmacy Workflow (Patent #20240249428)
Automated Prescription Product Counting (Patent #20210374762)
Certifications
Professional Scrum Master - PSM 1 (Scrum.org)
Java Certified Professional - JCP (Sun Microsystems)