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Meet Rik Banerjee

Rik Banerjee

Lead Director, In-Store AI, Technology & Omni-channel
CVS Health
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Rik Banerjee

AI Engineering Leader | Solutions Builder | Innovation Strategist

Rik Banerjee is an AI Engineering Leader with over 18 years of experience architecting and deploying transformative AI/ML systems at an enterprise scale. Currently serving as the Lead Director of AI Engineering & Retail Technology at CVS Health, he leads the AI strategy and execution for a network of over 9,500 retail locations serving 120 million customers.

Professional Impact

  • Edge AI Pioneer: Architected and deployed industry-first Computer Vision AI on commodity CPU hardware—delivering significant enterprise-wide ROI without the need for expensive GPU infrastructure.
  • Enterprise AI Builder: Developed a patent-pending Agentic AI platform that automates 50+ retail workflows.
  • Scalable Leadership: Successfully scaled engineering organizations in areas of Pickup & Checkout Modernization, Omni-channel Delivery.
  • Strategic Innovator: Expert at bridging AI research into high-impact production environments, specializing in Edge AI, LLMs, and Agentic automation.

Education & Credentials

  • MIT: Executive Education in Applied Agentic AI for Organizational Transformation and the Internet of Things.
  • Harvard Business School: Executive Education in Competing in the Age of AI.
  • B.Tech: Electronics & Communication Engineering.
  • Intellectual Property: Holds multiple patents and pending applications in Computer Vision, Agentic AI, and Biometric Authentication.

Community & Volunteering

Based in Westborough, MA, Rik is deeply committed to technical mentorship and the local community.

  • Mentorship: Serves as a mentor for the PTECH program at Woonsocket High School and volunteers for CS4RI programming initiatives.
  • Technical Advisor: Acts as a Volunteer and Technical Advisor for The CustomHUB LLC, an e-commerce marketplace dedicated to Indian-themed apparel.
  • Builder at Heart: An avid hobbyist in the AI space, Rik continuously prototypes new AI applications and experiences to push the boundaries of what is possible.